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Join Prime Healers – Careers in Medical Equipment & Home Healthcare Services

Build your career with Prime Healers and become part of a trusted home healthcare and medical equipment service team. Explore opportunities in patient care, healthcare support, delivery services, and technical assistance across Delhi.

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We are hiring

Call Center Executive Jobs Description

We are hiring for Call Center Representative Jobs at Prime Healers. We are looking for a Call Center Representative who will serve as the liaison between our company and its current and potential customers. The successful candidate will take ownership of resolving customer issues, complaints, and inquiries efficiently while ensuring customer satisfaction remains at the core of every decision and interaction.

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.
  • Converting inquiries into leads and grow customer base.

Skills

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Must know, Kannada, English & Hindi (other languages are an advantage)
  • Proficient in Microsoft Office, excel, internet usage

Qualification

  1. Higher Secondary (12th Pass)
  2. Minimum 1 year of call centre experience

Job Types: Full-time, Contract Pay: — ₹20,OOO.OO per month Location: Bengaluru Last Date: Febraury 28, 2023 submit your resume at sanand@primehealers.com

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Sub Total 75,999.00
Flat rate 699.00
Shipping to Karnataka.
Total 76,698.00